Deal Makers or Deal Breakers - The Art of Negotiating for the Consumer
August 12, 2026 9am-1pm
Central United Methodist Church
172 N Second Street, Albemarle, NC 28001
(Beside City Hall and Uwharrie Brewing- enter glass doors at side parking lot entrance)
Every negotiation tells a story — and how you handle pressure, personalities, and priorities determines whether you’re a deal maker or a deal breaker. This course dives deep into the psychology of negotiation, exploring how communication, timing, and emotional intelligence shape outcomes in every transaction. Brokers will learn how to listen beneath the words, manage stress, and turn conflict into cooperation. Through case studies, reflection, and interactive discussion, participants examine their own negotiation styles and uncover blind spots that may limit success. This course goes beyond tactics — it’s about personal growth, professionalism, and learning to lead with calm confidence when the stakes are high. The takeaway: stronger relationships, better results, and a reputation as the broker who knows how to close with integrity and respect.